Frequently Asked Questions

Below are some questions and answers related to COVID-19 (Coronavirus). This page will continue to be updated as needed.

Last updated 3/13/20

I don’t have internet access. What can I do?

You may be eligible for free or low-cost Internet service from Comcast.

Visit or call 1-855-846-8376. In many cases, they can ship a device directly to your house without having to send a technician.


MetroNet is offering a Student Special to all of their new customers with either a student or educator in the household. It includes 2 months of free 500Mbps symmetrical speed internet free for 60 days. There is no long-term contract and no data caps. In addition, any new customers will have their installation fee waived and receive a $25 credit for setting automatic payment from a checking or savings account.

For more information, please visit and click order now.
Enter your address, and check ‘yes’ for student in order to receive the discounted rate.
You will need to provide either a valid school ID or virtual learning email message from the school.

Existing Customers
Any of their existing customers can contact their customer service line and ask to have their speed increased at no charge. Your internet will be bumped into the next higher speed than what they’re currently subscribed to for 60 days at no-cost, no long-term contract, no data caps. At the end of 60 days, their account will automatically revert to their original speed unless they request otherwise. You can submit a request by phone or by emailing

Any parent or student that receives FSSA SNAP benefits qualifies for $10 internet via AT&T.
You can apply online at

Also, many cell phone providers have added unlimited hotspot access to current phone plans. For more information, contact your provider or see the information below.



(Under “Keeping Our Customers Connected”)


Thank you for your patience during this unprecedented time.

What should I do if I have concerns about my child having symptoms?

Contact your child’s health-care provider. Symptoms for COVID-19 (Coronavirus) can be found on the CDC website.

How is Perry Township Schools disinfecting the schools and buses?

During our closure, custodial crews will continue to focus on disinfecting schools and buses. Our custodial staff is using EPA-approved disinfectants to sanitize.

What can we do to prevent the spread of all illnesses?

See the Coronavirus guidance from the CDC:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60 percent alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

What about my child who receives special education services?

Teachers of Service will be available, via email or ParentSquare, as a resource for families who have questions. If there are special circumstances, the student’s Teacher of Record will work with the parent or guardian individually. If there are case conferences or evaluations scheduled while school is closed, those will be rescheduled, and we will work with the Indiana Department of Education on these timelines.

My child is having difficulty completing their assignment due to issues with their Google Chromebook, or other technology questions. What can we do?

Beginning the week of April 6, the technology hotline is available Monday – Friday from 8 a.m.- 12 p.m. Call 317.789.3950 or email [email protected]org.

My child has medication at the school that is needed during the school closure. How can I receive that medication?

Many schools have already been in contact with parents regarding medication stored at the school.

Also, during the week of March 16, nurses will be available to give parents the medication during limited hours each morning. Please contact your child’s school to confirm the nurse will be there to properly sign out the medicines, according to district procedure.

My child left his or her laptop, musical instrument, or other important item at the school. Can they access the building?

On March 16, Indianapolis Mayor Joe Hogsett issued a “local disaster emergency” for the city that limits non-essential travel through April 5. No visitors will be allowed in our schools during this period.  However, our to-go serving sites at schools and local apartments will remain open at this time.

How does my student log into Canvas?

From the Township Resource Portal click the circular Canvas icon at the top right of the screen.
On your Chromebook, you can get to the Resource Portal by clicking the house at the top left of
your browser window.

From another computer, go to

From the Canvas dashboard select the class you wish to access. If you don’t see a class, let
your teacher know. Students can only access classes that their teacher has “Published.”

Note: If you are accessing district tools from a device other than your student Chromebook
you may need to log in with your full email address (for example

Instructional Videos: 
Getting Started in Canvas (students)
Completing a Canvas Assignment 

What about students who attend RISE, Central Nine Career Center, and Indiana School for the Deaf?

Perry Township Schools’ classrooms will remain closed through the remainder of the 2019-20 school year, and remote learning will continue at every grade level. Governor Eric Holcomb announced the extended statewide closure during a news conference on Thursday, April 2, 2020.

To view the news conference, click here.

Is Baxter YMCA available for Perry Township students?

Baxter YMCA is holding a School’s Out Camp for parents who are looking for childcare options. For information on hours and cost, contact the Baxter YMCA at 317-881-9347.

How do I access student email?

From the Township Resource Portal click the Gmail icon at the top right of the screen.

On your Chromebook, you can get to the Resource Portal by clicking the house at the top left of your
browser window.

From another computer, go to

Students in grades 1-5 can send and receive messages with staff email addresses.
Students in grades 6-12 have full email access.

What is StudentSquare and how do I access it?

StudentSquare is a new feature in ParentSquare that allows teachers to communicate with
students as well as parents. Any StudentSquare message or post sent by your teacher will
appear in your school email.

If you download the StudentSquare app for your tablet or phone, or if you go to and sign in with your school Google account you have more options.

You can have posts and messages sent as texts to your phone, reply to messages and posts, send messages to your teachers, and appreciate (or like) a post.